Back to Salary Health Checker

At Pertemps,
The average salary for:

Sales Customer Service
in West Midlands is
£26,000

VIEW ALL JOBS

Recommended Jobs

Customer Service

Pertemps

£12.26 Per Hour

Full Time, Temporary

Vigo, West Midlands

Ref 060000211

Posted 27 days ago

See Job Description

Customer Service

Pertemps

£12.26 Per Hour

Full Time, Temporary

Aldridge, West Midlands

Ref 060000230

Posted 13 days ago

See Job Description

Customer Service Advisor

Pertemps

£26,000 Per Annum

Full Time, Permanent

Bromsgrove, Hereford and Worcester

Ref 047111356

Posted 14 days ago

See Job Description

Have your say

How accurate does per year for a role in seem to you?

Avg Salary

JOB DESCRIPTION

A Sales Customer Service representative is responsible for combining customer service skills with a focus on sales to enhance customer satisfaction and drive revenue. This role involves assisting customers with product information, addressing inquiries, and identifying opportunities for upselling or cross-selling.

QUALIFICATIONS

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.

TASKS

  • Interact with customers through various channels, including phone calls, emails, and chat, to provide product information and assistance..
  • Address customer inquiries, concerns, or issues related to products or services..
  • Actively engage in selling products or services to meet sales targets and revenue goals..
  • Identify opportunities for upselling or cross-selling based on customer needs and preferences..
  • Provide accurate and timely information to support customer purchasing decisions..
  • Document customer interactions, sales, and resolutions in the customer relationship management (CRM) system..
  • Collaborate with the sales team to achieve overall revenue and customer satisfaction objectives..
  • Gather and relay customer feedback to contribute to product and service improvements..
  • Adhere to company policies, procedures, and service standards..
  • Collaborate with team members to share insights and best practices for combining sales and customer service efforts..

Salaries from this search have been calculated using current and historical roles, which have been advertised with Pertemps in the last 2 years. Data is updated in real time as jobs are posted, and the search results calculate averages of all job posts that fit the role category.

Salary comparison results are intended as a rough guide only. Actual salaries may vary based on qualifications, experience, location and company type. Salary figures do not include bonuses or benefits.

We do not collect your salary information, this is only used for the page to provide you with enhanced information. Weekly pay is calculated by dividing the annual salary by 48 working weeks.

Man working in a branch

SPEAK TO ONE OF OUR CONSULTANTS

Our consultants are always happy to help find the right job for you.

Let's Chat